About

Micro-Production:

All products are produced in small quantities, protecting against over consumption. Items from the forever collection will remain in production indefinitely unless decided otherwise, for limited edition drops please see our limited collection.

 

Opportunities:

If you are interested in collaborating with Demir in any way, please email your concept to hello@demir.shop.

 

Fulfillment:

Orders placed from our forever collection will be fulfilled in the order they are received. Orders placed from our limited collection are fulfilled on a first come first serve basesonce a limited collection item is sold out, it will no longer be produced.

Orders are shipped every Monday (only) - please refrain from contacting Demir about order deliver dates, all delivery information will be automatically emailed to you when tracking information is available.

 

Returns & Exchanges:

In most cases all sales are final. Returns and exchanges will not be accepted.

Email your return / exchange request to hello@demir.shop

 

Order Cancelations:

If you wish to cancel your order for any reason, you may do so here. Sign into your account & click edit or cancel under your orders & follow the prompts.

Understand that canceling your order relinquishes your position in the production & fulfillment queue.

 

Broken Goods & Our Lifetime Guarantee:

Should you happen to break a Demir item. Please submit your repair request to hello@demir.shop. We strive to help as much a possible.